229 bat Terms and Conditions

1 Definitions and Introduction

In this document, "229 bat", "platform", "we", or "site" refers to the website https://229-bat.cam and all services operated under it. "User", "you", or "member" refers to any person who is registered on the platform or uses its services.

229 bat is an online gaming and sports betting platform that provides various entertainment services for users in Bangladesh. By using the platform, you confirm that you have fully read, understood, and accepted these terms.

These terms and conditions constitute a binding legal agreement. If you disagree with any part of them, please stop using the platform.

1.1 Scope of Application

These terms apply to all services provided through 229 bat's website, mobile application, and any other digital channel. This includes slot games, live casino, sports betting, virtual sports, and all other types of gaming services.

2 Eligibility to Use the Service

The following conditions must all be met to use 229 bat's services:

• You must be at least 21 years old. This platform is strictly prohibited for minors.
• You must be a resident of a country or region where receiving online gaming services is legally permitted.
• You must have a valid mobile banking account (bKash, Nagad, Rocket, or Upay) registered in your own name.
• You must not have been previously banned from 229 bat for any reason.
• You must be reachable via an active and valid mobile number.

We may at any time request an identity document or other supporting documents for age verification. If the required information is not provided, we reserve the right to temporarily or permanently close the account.

3 Account Registration

3.1 One Account Policy

Each person may open only one account on 229 bat. If multiple accounts belonging to the same person are identified, they will be closed and the associated deposits or bonuses may be forfeited.

3.2 Registration Information

You must provide accurate, complete, and up-to-date information at the time of registration. If an account is opened with false information, it may be cancelled at any time and deposited funds may not be returned.

• Your full name must match your national identity card or passport.
• Your mobile number must be active and registered in your name.
• You must provide an email address that you use regularly.

3.3 Account Security

It is your responsibility to keep your account username and password confidential. 229 bat will not be liable for any transactions carried out by a third party using your credentials. You are required to notify our support team immediately of any unauthorised use of your account.

4 Financial Transactions

4.1 Deposits

The accepted payment methods for deposits on 229 bat are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳100 (for all methods). Deposits must be made from an account registered in your own name. Depositing from someone else's account is not permitted.

4.2 Withdrawals

The same payment methods may be used for withdrawals. The minimum withdrawal amount is ৳1,000. Withdrawal requests are normally processed within 1 hour. However, this time may be longer if a verification process is ongoing.

• The account used to request a withdrawal must match the account used for the deposit.
• Winnings linked to a bonus cannot be withdrawn until the wagering requirements of that active bonus have been met.
• Large withdrawals may be held until identity verification is complete.

4.3 Currency and Conversion

All transactions on 229 bat are conducted in Bangladeshi Taka (৳). No facility is provided for transactions in any other currency.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 15 times the bonus amount. That means if you deposit ৳1,000, you receive a ৳2,000 bonus, and you must place bets totalling ৳2,000 × 15 = ৳30,000 before the bonus can be withdrawn.

5.2 General Bonus Terms

• Each promotional offer may be claimed only once per user, unless stated otherwise.
• Bonus funds cannot be withdrawn directly — only winnings earned from a bonus may be withdrawn once the wagering requirements have been met.
• 229 bat reserves the right to modify or cancel any promotional offer at any time.
• No claims from users against wagering requirements will be entertained.
• A bonus is not an investment or a guaranteed return — it is a conditional offer.

5.3 VIP Program

229 bat has five VIP levels: Bronze, Silver, Gold, Platinum, and Diamond. Each level comes with a weekly cashback benefit. Cashback is paid as a fixed percentage of the net losses for the week. VIP level details and benefits may change from time to time.

6 Gaming and Betting Rules

6.1 General Gaming Policy

All games on the 229 bat platform are operated by third-party software providers. Game outcomes are entirely dependent on a Random Number Generator (RNG) and are not predetermined. If a technical error occurs during a game, 229 bat will investigate and make a decision, which will be considered final.

6.2 Sports Betting

For sports betting, all decisions regarding bet amounts, odds, and match results are final at 229 bat's discretion. If a match is cancelled or postponed, the relevant bet will be settled or refunded in accordance with the applicable rules.

• Bets on incomplete matches will be settled according to the rules.
• A delay in manually updating scores will not result in any bet being cancelled.
• In live betting, bets confirmed before an odds change will remain valid.
• If any match result is disputed, 229 bat's decision will be final.

6.3 System Errors and Interruptions

229 bat is not responsible if a game or betting session is interrupted due to loss of internet connection, power failure, or device issues. In such situations, the outcome will be determined based on system logs.

7 Prohibited Activities

The following activities are strictly prohibited on the 229 bat platform:

• Operating multiple accounts for the purpose of meeting bonus requirements.
• Attempting to exploit the bonus system through betting patterns.
• Attempting to access another user's account or steal their information.
• Using automated software or bots to play games or place bets.
• Money laundering or conducting any other illegal financial activity.
• Exploiting technical vulnerabilities of the platform or attempting to hack it.
• Operating an account using a false identity.

If any such activity is detected, the account will be closed immediately and all associated deposits and winnings will be forfeited. Legal action may also be taken if necessary.

8 Personal Data Protection

Full details of how your personal information is collected, stored, and used can be found in 229 bat's Privacy Policy. By using the service, you are considered to have accepted that policy as well.

229 bat uses SSL encryption technology to keep your information secure. Strict policies are followed when transferring information to third parties. We never store your password or complete payment details.

9 Account Closure and Suspension

9.1 Closure by the User

You may request to close your account at any time. Before making the request, make sure all active bets have been settled and any withdrawable balance has been withdrawn. In particular, if you wish to take a temporary break by following the Responsible Gaming policy, you may choose the self-exclusion option.

9.2 Suspension or Closure by 229 bat

We may suspend or permanently close an account in the following circumstances:

• If evidence of a breach of these terms is found.
• If false or incomplete registration information has been provided.
• Failure or refusal to cooperate with identity verification.
• In the case of suspicious financial transactions.
• If proof of being a minor is found.

10 Limitation of Liability

229 bat accepts no liability in the following situations:

• Losses caused by problems with the user's internet connection or device.
• Delays or failures by a third-party payment provider.
• Temporary service disruption due to unexpected technical errors.
• If the user shares their account credentials with someone else.

Gaming inherently carries financial risk. 229 bat is not liable for the outcome of bets placed at the user's own discretion. The platform is designed for entertainment purposes and does not guarantee financial gain.

11 Changes to Terms

229 bat reserves the right to modify these terms and conditions at any time. For significant changes, users will be notified via their registered email or through the platform.

Continued use of the platform after changes have been made means you accept the new terms. If you do not agree with the new terms, you are advised to request closure of your account.

The date shown at the top of this page indicates when the last change was made. For general questions, you can visit the 229 bat FAQ section where common topics are explained in plain language.

12 Contact and Support

If you have any questions or complaints about these terms, please contact our support team. 229 bat provides support in both Bengali and English, seven days a week, 24 hours a day.

• Live Chat: Direct chat support is available after logging in to the platform
• Email: [email protected]

To learn more about us, visit the 229 bat About Us page. There you will find information about the platform's goals, service standards, and our commitment to users.